Privacy policy

DIDALA operates didala.net. This policy explains what we collect, why we collect it, and the choices you have.

Information we collect

When you place an order or contact us we collect your name, email address, shipping and billing address, and order details. Payment card details are entered on our payment provider's systems, not on ours.

How we use it

To process and ship your order, to provide support and order updates, to prevent fraud, and to improve the store. With your consent, to send marketing email you can unsubscribe from at any time.

Cookies

We use cookies to keep your cart and session working and to understand how the store is used. You can block cookies in your browser, though parts of checkout may then not work correctly.

Who we share it with

Our payment provider, our shipping carrier, and the platform that hosts this store, only as needed to fulfil your order. We do not sell your personal information.

Retention

We keep order records for as long as tax and accounting rules require, then delete or anonymise them.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to marketing. Email hello@didala.net and we will respond within 30 days.

Children

This store is not directed at children under 13 and we do not knowingly collect their personal information.

Updates

We may update this policy from time to time. The current version always applies to this store.

Contact

Questions about privacy go to hello@didala.net.